{"id":19536,"date":"2023-01-06T15:36:08","date_gmt":"2023-01-06T20:36:08","guid":{"rendered":"https:\/\/www.hireheroesusa.org\/?p=19536"},"modified":"2023-01-06T15:36:08","modified_gmt":"2023-01-06T20:36:08","slug":"10-tips-for-professional-communication","status":"publish","type":"post","link":"https:\/\/www.hireheroesusa.org\/10-tips-for-professional-communication\/","title":{"rendered":"10 Tips for Professional Communication"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">10 Tips for Professional Communication <\/h1>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Professional Communication is any communication in writing, text or verbally in a workplace or job search setting. It is beyond how you talk on the phone. It starts the moment you share your email or phone number with a new connection in your network because these small details matter.\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Let\u2019s break down ways you can ensure your email and phone correspondence get you noticed for the right reasons.<\/span><\/p>\n<p><img decoding=\"async\" class=\" wp-image-19535 alignleft\" src=\"https:\/\/www.hireheroesusa.org\/wp-content\/uploads\/2023\/01\/AdobeStock_279568799-1.jpeg\" alt=\"\" width=\"404\" height=\"269\" title=\"\"><\/p>\n<p style=\"text-align: left;\"><b>EMAIL & LINKEDIN MESSAGING<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>1.) Don\u2019t skip the subject line &#8211; <\/b><span style=\"font-weight: 400;\">To ensure an email is not deleted as spam, use a subject line. The subject is a way to address your specific intention, such as \u201cSales Professional Requests Informational Interview.\u201d\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>2.) Introduce yourself &#8211; <\/b><span style=\"font-weight: 400;\">Take a sentence or two to explain who you are and how you received your contact\u2019s email address. This is especially important for referrals or online directories.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>3.) State your request &#8211; <\/b><span style=\"font-weight: 400;\">Explain why you are reaching out for help and describe what you hope to gain from the connection. Be specific and maybe even include one or two questions that can be answered in a response. <\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>4.) Close the sale &#8211; <\/b>Include your contact information and ask for an opportunity to connect again for a more in-depth conversation.<\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>5.) It\u2019s all in the details &#8211;\u00a0<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">&#8211; \u201cPlz send info 2moro\u201d is not appropriate in professional communication. Remember to proofread and spell out acronyms.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">&#8211; Choose an email address that is simple with some combination of your first and last name. Ex: markjohn@gmail.com or mjohn@gmail.com.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">&#8211; Think office memo. This involves creating a signature line that represents you.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">&#8211; Include a short salutation, your name, email address and phone number.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">&#8211; Mind your manners. Remember that someone is setting aside time for you. Don\u2019t forget to say \u201cplease\u201d and \u201cthank you.\u201d<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p style=\"text-align: left;\"><b>PHONE<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>1.) Create a good first impression &#8211; <\/b><span style=\"font-weight: 400;\">If you have a ringback tone that is dated, you should consider removing it. A potential employer doesn\u2019t need to know your favorite song when they\u2019re deciding if you\u2019re a good candidate for a position.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>2.) Unavailable? Don\u2019t answer the phone &#8211; <\/b><span style=\"font-weight: 400;\">If you aren\u2019t available or are in a noisy place, don\u2019t answer the phone and let it go to voicemail. Simply follow the instructions on the voicemail. Recruiters would prefer for you to call back when it's more convenient than having you put them on hold or asking them to repeat themselves because you can\u2019t hear them.<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>3.) Introduce yourself immediately &#8211; <\/b><span style=\"font-weight: 400;\">The caller wants to know with whom they are speaking. For example, \u201cGood afternoon, this is Mark\u201d or \u201cHello, this is Mark John.\u201d<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>4.) Connectivity &#8211; <\/b><span style=\"font-weight: 400;\">If you don\u2019t have great cell reception and are worried you will be asking, \u201cCan you hear me now?\u201d the entire time, let the call go to voicemail. Drive or walk to an area with good cell reception before you call them back. For scheduled calls, make the extra effort to test your phone in advance.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><b>5.) Create a professional voicemail &#8211; <\/b><span style=\"font-weight: 400;\">Have a simple but personalized voicemail. Having no voicemail set is the same as having an unprofessional voicemail message. The elements you want in your voicemail:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">&#8211; Simple Greeting: Hello; Thanks for your call; Sorry I missed your call<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">&#8211; Full name: This is Mark Brewer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">&#8211; Action Item: Please leave me a message at the beep\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">&#8211; Ensure you are emptying your voicemail out periodically so that it isn\u2019t full and the person calling is able to leave a voicemail.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">The moral of the story here is that professional communication can make or break your job search. By implementing these steps, you\u2019ll ensure you\u2019re putting your best foot forward for recruiters and hiring managers. Make sure to check out our <\/span><a href=\"https:\/\/hireheroesusa.secure.force.com\/publicresources\/apex\/scormanywhere__SCORM_Player?L%2BRypSL4Wjd2URDMIeVdhwnG0qK0ILUgRFcOuBfOZ5ob3yCojh2UDAxSSwzvhaYz&iospref=web&publicLink=true\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Professional Communication Guide<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/hireheroesusa.secure.force.com\/publicresources\/apex\/scormanywhere__SCORM_Player?aZlfyjp7bOmsEMHy2h9JVPUxGwxS6GlHgAsCpB6w19KwqQ7QGdgA%2BJUpE641R8sM&iospref=web&publicLink=true\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Networking Success Guide<\/span><\/a><span style=\"font-weight: 400;\"> and our article on <\/span><a href=\"https:\/\/www.hireheroesusa.org\/bringing-your-best-for-interview-success\/\"><span style=\"font-weight: 400;\">Bringing Your Best Self for Interview Success<\/span><\/a><span style=\"font-weight: 400;\">. Good luck! <\/span><\/p>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-center\"><strong><em>Taylor Jernigan<\/em><\/strong><em> is a Talent Development Professional and volunteer at Hire Heroes USA. Hire Heroes USA provides free job search assistance to U.S. military members, veterans and their spouses, and we help companies connect with opportunities to hire them. We have a proven track record of success helping over 75,000 veterans and military spouses get hired since the company was founded. The services never expire. Sign up today at <\/em><a href=\"http:\/\/www.hireheroesusa.org\"><em>www.hireheroesusa.org<\/em><\/a><em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>10 Tips for Professional Communication Professional Communication is any communication in writing, text or verbally in a workplace or job search setting. It is beyond how you talk on the phone. It starts the moment you share your email or phone number with a new connection in your network because these small details matter.\u00a0 Let\u2019s [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[38,30,33,35],"class_list":["post-19536","post","type-post","status-publish","format-standard","hentry","category-blog","tag-hire-heroes-usa","tag-military-spouse","tag-veteran-employment","tag-veterans"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/posts\/19536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/comments?post=19536"}],"version-history":[{"count":0,"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/posts\/19536\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/media?parent=19536"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/categories?post=19536"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hireheroesusa.org\/wp-json\/wp\/v2\/tags?post=19536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}